Support

Questions, problems or feedback — we'll help.

Common questions

Someone sent me an invite link but I don't have Tally

Download Tally from the App Store, tap Create an account, and enter the code from your link (the letters and numbers at the end). Your ticket appears straight away.

The door says my QR code doesn't work

Show the code live from the Tally app — screenshots aren't valid. Each code works once (a group code lets in the number of people on it). If the code was canceled, ask whoever sent it for a new one.

I'm a promoter or work the door — how do I join the team?

Enter the code the club or host sent you when you create your account. Already have an account? Tap the dashboard menu at the top (next to "Tally") → Join a team with a code.

How do I set up my club or host an event?

Use the menu at the top to switch to Club (weekly nights, promoters and the door) or Host (a one-time event like a party), then follow the setup.

I forgot my password

On the sign-in screen, enter your email and tap Forgot password? We'll email you a reset link.

How do I delete my account?

In the app: Profile → Delete account. Your personal details are erased and you're removed from every team.